PRIVACY POLICY FOR BLOOM APP

Last Updated: April 17, 2026

At Bloom Skills (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “Bloom App”).

Please read this Privacy Policy carefully. By accessing or using the App, you agree to be bound by the terms described herein and all terms incorporated by reference. If you do not agree to all of these terms, do not use the App.

1. INFORMATION WE COLLECT

We collect information that you provide directly to us when you use the App.

A. Personal Data

When you register for an account, update your profile, or make a booking, we may collect:

– Full Name

– Email Address

– Phone Number

– Physical Address

– Account Passwords (encrypted)

B. Booking and Transaction Information

When you book a workshop, show, or skill class, we collect:

– Details of the service booked (title, date, time, location/center)

– Number of attendees

– Payment status and transaction identifiers

– Note: We do not store your full credit card or payment method details. All payments are processed securely by our third-party payment processor, Razorpay.

C. Preferences

– Your preferred Bloom Center location.

– Preferred days and times for demo requests or classes.

2. DEVICE PERMISSIONS

To provide specific features, the App may request access to the following on your device:

– Location Services: To help you find and select the nearest Bloom Center.

– Camera: For profile picture updates or scanning features.

– Storage (Read/Write): To save booking confirmations, download PDFs, or upload profile images.

– Notifications: To send you updates regarding your bookings, reminders, and promotional offers.

– Internet Access: Required for all App features, including real-time bookings and data synchronization.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

– Create and manage your account.

– Process your bookings and payments.

– Send you booking confirmations and receipts.

– Provide customer support and respond to your inquiries.

– Personalize your experience by remembering your preferred centers and interests.

– Improve our App functionality and user interface.

– Notify you about updates, security alerts, and administrative messages.

4. THIRD-PARTY SERVICES

The App utilizes third-party services that may collect information used to identify you:

– Razorpay: Used for secure payment processing. Razorpay’s privacy policy governs their use of your payment data.

– Google Fonts: Used for app typography.

– Connectivity Monitoring: We use tools to monitor network status to ensure a stable user experience.

5. DATA SECURITY

We implement industry-standard security measures to protect your personal information. We use:

– Secure Storage: Sensitive data like authentication tokens are stored using encrypted storage mechanisms (Flutter Secure Storage).

– Encrypted Transmission: Data transmitted between the App and our servers is protected using HTTPS/TLS encryption.

– Local Database: We use Hive and Shared Preferences for local data persistence, which is stored on your device.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS

You have the right to:

– Access the personal information we hold about you.

– Update or correct your profile information directly within the App.

– Request the deletion of your account and associated data.

– Opt-out of promotional notifications through your device settings.

To exercise these rights, please contact us at the email address provided below.

7. CHILDREN’S PRIVACY

Our App provides services (workshops and classes) that may be attended by children. However, the App is intended for use by parents or legal guardians. We do not knowingly collect personal information directly from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

9. CONTACT US

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

Email: tech@bloomskills.in

Developer: Hari Prasad (GitHub: itcodehery)